Terms & Conditions

Terms & Conditions

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    Welcome to Byzantine Psalmist, a joint production of the Hellenic Music Centre and Protopresbyter Joseph Paliouras.

    Please read these terms carefully as your access and use of our website and the courses we offer will be taken as your acceptance to be bound by them. From time to time we may make changes to these terms without notice and it is your responsibility to check them regularly to ensure your compliance with any changes made to them as your use of the website and the course content will be subject to the terms in place at the time of use.

    Please also refer to our Privacy Policy to see how we will process your personal data

    Who We Are

    Byzantine Psalmist is owned and run by Protopresbyter Joseph Paliouras. If you need to need to contact us, please write to us at info@byzantinepsalmist.com

    Intellectual Property Rights

    The entire content of this website including but not limited to the streamed video content (whether free or paid), text, graphics, logos, button icons, images, etc belongs to Byzantine Psalmist and is protected by the UK and international copyright rights laws unless otherwise expressly stated.  All such rights are reserved.

    Unauthorised use or duplication of any part of this website including all course content whether free or paid, in the form of tutorial videos and/or written text, is strictly forbidden. All such content is for use by the student who has set up an account with us and purchased the course and must not be shared, forwarded via any means, copied, duplicated, distributed or posted on any website or social media platform or otherwise made available in any way unless agreed with us beforehand.

    Use of the tutorial videos

    By signing up for one of our courses and paying the course fee, you will be granted a non-exclusive, non-transferrable, non-sublicensable licence to use the tutorial videos and course materials for the learning of Byzantine Music. Your payment of a course does not constitute an outright purchase of all the rights to the videos and course materials. You recognise that you are granted a licence to use those videos for your learning and this does not constitute a transfer of ownership.

    You may not share any log in details with another person that can be used to access your account and the course content.  We reserve the right to cancel and delete your account if you fail to comply with any of these terms.

    Purchases

    When you purchase one of our paid courses, a contract is created between you and us at the point at which you pay for the course and you will then be bound by these terms.

    Once you have placed your order for the course, you will receive an automatically generated email acknowledging and accepting your order.   

    For your added security payments are processed through Stripe which provides a secure gateway ensuring that your personal information and payment details are kept secure.  We do not have access to your details.

    Cancellations & Refunds

    We hope you will benefit from Byzantine Psalmist and that you will be happy with your course.

    Unless there is a technical problem which we are unable to resolve, the course or courses, once purchased will be non-refundable. Please be sure to check out our free trial course before you commit to a paid course.

    Once you have paid for the course you will have 14 days in which to cancel the order and receive a refund. We will refund only the part of the course not accessed. The 14 day period will begin as soon as the purchase is made and not at the point you access the course content. 

    If you have any technical issues please get in touch with us as soon as they become apparent and in any case within 72 hours and we will endeavour to help.

    The Free Course

    Byzantine Psalmist offers a free course for you to sample the style of learning and to be sure it is right for you before committing to a paid course.

    Please use the free course to also assess whether you have the appropriate arrangements including computer and other electronic equipment and internet speed to stream the videos. We cannot be held responsible if you are unable to access and play the videos due to your own technical arrangements.

    Tutor assistance

    As part of the paid courses, you will have access to a trained and experienced Byzantine Music tutor who can answer any queries or questions you may have about your learning.  This will incur some extra minimal cost that the student can pay to have one-to-one assistance. 

    Restrictions on use by children

    We want Byzantine Music to be available to all and we welcome people of all ages but children who access and use our site should do so with a parent or guardian’s consent and supervision. Children should not create an account on our site without having a parent or guardian supervising their activity at all times. One-to-one guidance sessions from a tutor should always be supervised by a parent/guardian.

    Disclaimer

    We make reasonable efforts to keep the content of our website up to date and free of errors but we make no representations or warranties of any kind express or implied that the content of the site is accurate, complete or up to date at any given time.  We will not be liable for any loss or damage caused by the use of our site or its content.

    We reserve the right to change the course content and/or prices at any time without notice.

    Where a third party provides a link on their website or social media platform to our website without our consent it shall not be assumed that we are endorsing such third party site or platform and we will not be held liable for any lost or damage suffered as a result of someone assuming such an endorsement.

    Applicable Law

    These conditions are governed by English law and subject to the jurisdiction of the English courts.